Update:08/15/2012Battery door ripped completely off just from normal useUpdate:07/12/2012They said they sent a clip. i never got it. I contacted them again and they resent one which i received in a day or two.  After installing it all was good. Took it on vacation and my mom bumped it with the battery door off and it broke again. And more recently the battery door just fell off from the rubber pieces that held it on... it still latches but isn't leashed.Update:2/29/2012After reinstalling firmware it records again.I contacted them for a warranty claim and they said they are sending me another battery clip. I dont abuse my camcorder and it's frustrating i've had this many problems with it.Another problem i noticed is in cold weather the recorder switch doesn't lock into place and you dont get much battery life the later was expected.Update: 2/14/2012Camera just bricked it's self.So there's a metal ring that attaches the battery holder which at some point came loose and rattled around in the camera. now it doesn't record  or stay recording... tried different memory cards charged it nothing... now the 100+ bucks worth of mounts i have are worthless as is the camera it's self...I prefer the contours video over the Go pro but that's about the only thing...Low light: it's pretty good nothing spectacular but with a small image sensor i knew this.After one light drop from about 2 feet onto carpet the battery retainer broke, luckily (or not) the battery is thick enough that it cant be removed with out pliers so i'm not as worried about that.I've had the camera about 2 months now and while trying to remove it from the suction mount (panavise portion is good the contour part sucks) it ripped the back door off. (yet another overly expensive poorly constructed mount)The mounts are overly expensive and poorly constructed. It's not as rugged as i would have hoped either... I dont by any means beat on it. The worst was a 2 foot drop, i wouldn't expect it to hold up in a crashIt looks pretty compared to a teletuby go pro but i couldn't recommend getting one for more then 100 bucks if you plan on using it alot since i've already spent a ton on mounts for a camera that's turning into a paperweight more every day.Oh editing is a nightmare with the file format as welland their software is junk