Placed my order from Amazon Prime free 2-day delivery, which was received.  However, I had to refuse shipment because they shipped the jack in it's factory retail packaging and no outer box, which caused the box to be destroyed while in transit, and the jack had apparently been thrown around by UPS until it was dropped straight on the plastic cover, cracking and breaking it in several pieces.  When I contacted Amazon, they were apologetic, but offered no other solution than a refund because they didn't expect any more for 1-2 months.  I ended up having to order it from another seller in MN.  I will leave a review on it upon receipt.  What is funny is that last week I ordered a $15 nylon belt, and it showed up in a box that could have housed a small refrigerator, and it had so many of the air-pac bubbles in the box, that it took a few minutes to actually locate the item that was in the box.  Literally like shipping a golf ball in a refrigerator box.  Absurd.  This item had NO protection whatsoever.EDIT 4/26/12:  I raised my review by two stars, and I will say Rec-Direct (whom I bought another one from after Amazon failed) came through like champs.  Fantastic service, and correspondence to my concern it would not arrive intact again.  A+ to them.Now, the big turd of this edited review.  The jack does not fit my TT tongue.  The top flange is 2 3/8" hole and the bottom flange has a 2 1/8" hole.  Don't ask me why my TT is different from everyone else's.  The post will go through the top hole, but will not seat into the bottom hole so that it can be mounted properly.  I am going to have to take my TT to a welder to have a new bottom mounting plate fabricated, and a 2 3/8" hole drilled in it and welded back to the tongue of the TT.  I have a R-Vision Trail-Lite 27QBSS TT.  Nothing out of the ordinary to any of the other TT that are out there, except my tongue is different.I am keeping the jack, and will post another update after I finally get my tongue ready so I can install it.EDIT 12/20/12:  I was able to get the jack installed, but not after using a plasma cutter to correct the hole size on the trailer tongue.  We had to cut the hole out larger because the jack pole was bigger than that the crank pole that came from the tongue.  The jack has worked flawlessly afterwards however.